FAQ's
Yes, we provide local delivery.
Delivery fee depends on the size of the order and distance.
Orders of any size charcuterie boards should be placed at least 48 hours in advance.
Grazing tables required a lot of preparation, all grazing tables orders should be placed at least 1 week prior to the event date.
Yes!! All orders required a deposit payment to secure your order, specially grazing tables.
We are always more than happy to try to assist you with your last minuters orders, although we can not guarantee availability. Prices might vary on last minute orders.
Yes!! Please feel free to email us all your specific customisations and we will try our best to accommodate your request.
Yes we do!! There is a traveling fee depending on the distance.
Terms & policies
Please review our terms before placing your order. By booking our services, you agree to the following policies.
Orders & Booking
All grazing tables, boards, and treat orders must be placed at least 5–7 days in advance.
Orders are confirmed only after full payment or a required deposit has been received.
Rush orders (within 72 hours) may be accepted depending on availability and will include a rush fee.
Payment Policy
We accept payments via credit card, Zelle, Venmo, or other approved methods.
A 50% non-refundable deposit is required at the time of booking for grazing tables and party packages.
Final payment is due 48 hours before delivery or event setup.
Orders not paid in full by the due date will be canceled unless previously arranged.
Cancellation Policy
Cancellations made 5 or more days before the event will receive credit toward a future order (valid for 90 days).
Cancellations within 72 hours of the event date are non-refundable and non-transferable.
No refunds will be provided for no-shows or last-minute guest count changes.
Delivery & Setup
We currently serve the New Jersey, NYC, and surrounding areas.
Delivery fees are based on distance and will be confirmed at the time of booking.
Grazing table setup typically requires 60–90 minutes, depending on size.
Clients are responsible for providing a clean, level surface for setup.
Boards should be refrigerated if not served immediately after delivery.
Allergies & Dietary Restrictions
All products are prepared in a kitchen that may handle nuts, gluten, dairy, soy, and other allergens.
While we do our best to accommodate dietary needs, we cannot guarantee an allergen-free environment.
Please inform us of any allergies or restrictions when placing your order.
Food Safety & Handling
Our products are best enjoyed within 2–4 hours of setup.
Charcuterie & Treats is not responsible for food left unrefrigerated after delivery or setup.
Photography & Marketing
We reserve the right to photograph our work (boards, tables, or treat displays) for use in social media and marketing.
If your event is private or you prefer no photography, kindly let us know at booking.
Equipment Returns
Items such as risers, trays, and props used for grazing table setups must be returned or made available for pickup.
Fees may apply for missing, unreturned, or damaged items.
Contact Us
If you have questions or need clarification regarding any policy, please don’t hesitate to reach out.
Email: Treatsbyaly@gmail.com / Phone: 201-456-4315